FINANCELAB
The Money Specialists
 Weekly Pulse · Operational Digest
Monday 11 May 2026.
Week ending 11 May · pipeline + retention + compliance + operations
This week’s priorities
Triage by category
3 high-priority items, 4 medium, 5 FYI — the high tier all sit with John or Liam this week.
High · 3 · action this week
Mercury · FR expiries this week action
$3.18M across 6 borrowers · reversions auto-apply if not refinanced
Top of book: $920K NAB fixing Friday. Full named list in companion XLSX. Owner: John.
View list
Compliance · EST-CC-2549 + EST-CC-2616 action
Both estimates carry pre-V1.1 ACL/CRN — correct to ACL 366541 + CRN 425945
Outstanding since 28 Apr. Don’t let this slide a second Thursday. Owner: Carly.
Open thread
Cotality · AC↔Mercury sync state action
Migration disrupting nightly sync — manual reconciliation needed for May import
Escalate to Connective Helpdesk via Teams call if Liam hasn’t progressed since 30 Apr. Owner: Liam + Keith.
Open ticket
Medium · 4 · watch this week
Social Ad Suite (Job 2616) in flight
Copy + button text owed to MJ since 29 Apr
Either John writes during Thursday consulting day, or we draft together. Lock this Thursday.
Refinance triple-send v1 drafted
FR / IO / Equity Release emails ready — awaiting Mercury list pull + CTA destination
John written sign-off needed on rate / savings figures before Connective compliance review.
AC SPF / DKIM / DMARC awaiting Stavros
DNS records sent to Escape.Net 30 Apr
Confirm with Stavros Thursday. Once landed, push for tracking pixel install via Jaya.
May 2024 refi cohort 9 candidates
24-month settlement anniversary window opens this week
$4.1M at stake. Companion XLSX has names + mobiles + LVR. Owner: John.
FYI · 5 · no action
Pipeline depth healthy
134 opps at stage 6+ — strongest mid-month inventory in recent window
May settlements pacing
Tracking ~$18.5M month-end vs April $19.8M — 5% behind on daily rate, depth covers
FHB share creeping up
May MTD 55% vs April 48% — Social Ad Suite still pre-launch, monitor
Lender concentration
NAB at 33% of May submissions vs 24% in April — worth a conscious split where logic allows
Data hygiene gaps
11 active FR loans missing expiry date · 23 settled missing LVR · FHB flag still zero
 
FINANCELAB
Cluse & Co · Weekly FL Pulse · 11 May 2026 at 07:00 ACST
This email contains general information only and does not constitute financial or credit advice. Australian Credit Licence 366541 · Connective Credit Services Pty Ltd ABN 51 143 651 496 · John Kefalianos CRN 425945.